| Issue ID | 881768 |
| Internal NHTSA # | 10425557 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML350 |
| Model Year | 2005 |
| File date | 07/09/11 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2005 mercedes benz ml350. While driving approximately 5 mph in reverse, the drivers side heated seat was activated and suddenly the contact experienced a severe burning sensation directly to the skin from the lower portion of the drivers seat. The contact exit the vehicle and observed smoke and flames emitting from the top of the drivers seat. Immediately, assistance was provided and the flames were smothered by and individual who used their hands to extinguish the fire. The contact suffered minor burns to his back and the other person sustained minor burns to both hands. The fire department was not notified. The vehicle was taken to an authorized dealer for diagnostic testing. The contact was waiting for a response from the technician to determine the cause of failure. The manufacturer was not made aware of the defect. The approximate failure mileage was 32,000. |
| Vehicle Mileage at Failure | 32000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | FLUSHING, NY |
| VIN pattern | 4JGBB86N76AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 2 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |